Bookings, invoices and reminders handled from the ramp
Services, MOTs, clutches, diagnostics. Your Ops Agent keeps every car and customer on a card, gets the invoice out when the keys go back, chases the ones that don't pay and reminds customers when their MOT is due, so they come back to you. From a chat on your phone.
Every car on a card
"Silver Golf, YK19 something, Mr Riley, timing belt and water pump, £540, done Friday." That's the record: the car, the customer, the work, the price, the date. Ask "when did we do Riley's Golf?" and it tells you. The next time he rings, you already know the history.
Invoices when the keys go back
"Invoice Riley for the Golf" and a branded, numbered invoice appears in the chat with your bank details on it. For the trade customers who pay monthly, tell it "invoice all the account jobs" and they're drafted. If one goes unpaid, a polite reminder is drafted for you to approve on the day it's overdue.
Estimates priced your way
Labour rate, diagnostic fee, MOT price, markup on parts. Give it those once and "estimate for front pads and discs on a 2016 Focus, parts about £110" comes back priced with your margin. Send a photo of the worn part and it'll ask what it can't see.
MOT and service reminders that bring them back
Tell it the MOT date when the car's in and it drafts a reminder to the customer a month before, in your words, for you to send. The same for the annual service. That's the cheapest marketing a garage has and most never do it.
The dates on your side of the counter
Ramp inspection, compressor service, waste oil collection, trade insurance, the DVSA authorisation. Tell it once and it raises them in your morning catch-up before they become a problem.
What it costs
From £149 a month, with a 14-day free trial and no card up front. Extra seats for the front desk from £99. Set up in ten minutes from your phone; we do the connecting the same day. Based in Washington, working with garages across Sunderland, Newcastle, Gateshead, Durham and the North East.
Start your free trial or ring Karn on 07440 121487.